CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
I have brought my car in multiple times over the years and have received outstanding service every single time. They are incredibly thorough, honest and efficient (also funny!). I recommend them to everyone!
Danbury, CT
Autotech is Fantastic. Honesty, Extensive experience, Friendliness, Fairness, Sincere care for the customer and their car is what you'll get there. I've been a customer of theirs from a recommendation for 6 years with a Subaru. George, Annie & their staff are top notch. My last visit, George even brought out a part without me asking that needed to be replaced. To show & explain in detail why it had to be replaced & how he tried many ways to save it. He also explained things I could do to further help prevent the problem from reoccurring. All very much appreciated and educational. This kind of attention to detail and care for the customer is what you'll find at Autotech. I will always highly recommend Autotech, even if it's a little out of the way for the person. It is very hard to find this kind of service these days, especially for cars. Thanks to George, Annie & Autotech.
Danbury, CT
Danbury Autotech is the place to bring your car! Being a young woman I often feel hesitant going to any shop other than my local garage, but they've earned themselves another customer. Very honest and friendly guys with a good sense of humor. I brought in my 2008 Volvo for an assessment of my exhaust system, but they looked thoroughly at everything. My local shop wasn't telling me the full extent of what was wrong, never mentioning the amount of rust underneath or that my wheel bearing was bad (a sound I had been hearing for the better part of year and would bring up during oil changes, etc.) But these guys mentioned it after the first time looking at my car. Even from the initial phone call to make the appointment they were nothing but helpful and informative. I really appreciate George sitting down with me to go over what's wrong, and what to prioritize so I can safely drive my car while I shop around for something else. The quote they gave me is reasonable for what needs to be done. For the time being, I'm driving my fiancées car, but I look forward to returning to Danbury Autotech for the necessary repairs to my Volvo and future cars!
Danbury, CT
service was great, quick and easy!!!
Danbury, CT
